Business Hours M-F 8:00 am - 5:00 pm Except Most Holidays


Customer Service Call (770) 781-2020

To report a water leak or a sewer spill call the Distribution and Collection Division at:           (770) 781-2035

After Hours at:     (770) 781-2020

Erosion Control Complaints Click Here


Cumming Utilities

On-Line Bill Payment Services!

Click Here to pay your City of Cumming water, sewer, and or garbage bill using the City’s secure payment portal

NOTE: If you are an existing on-line customer, please enter your account number and the last payment amount you made. This will allow you to access your account information.


Other Payment Options:

Water, Sewer, & Garbage Payment Options:

1. Mail your payment in each month along with a check and a payment stub in our self-addressed envelope (you provide the postage).

2. Pay your bill on-line by accessing our payment portal above.

3. Call Cumming Utilities at (770) 781-2020 and pay via credit or debit card over the phone.

4. Set up automatic payment through our convenient checking, savings, credit/debit card account auto-debit service. Please fill out the form on the Billing Division Page and fax or mail it back to Cumming Utilities at the following address:

Cumming Utilities

PO Box 669

Cumming, Georgia 30028-0669

FAX # (770) 781-3482

*****Master Card or Visa ONLY please!*****